Code 9 Design Ltd
Registered in England & Wales No. 07020811.
Registered Office: 96B Lower Addiscombe Road, East Croydon, Surrey CR0 6AB
Web Site Hosting
1. Code 9 Design Ltd provides web hosting to several clients. Code 9 Design Ltd are resellers for Heartinternet.co.uk, and have a responsibility to protect their interest as well as a responsibility to protect each client and to provide the best services available. The following guidelines are designed to ensure these obligations are met.
2. Web Site Content: All services provided by Code 9 Design Ltd may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United Kingdom, United States Federal, State or City, or any International laws is prohibited. This includes, but is not limited to:
· Copyrighted material;
· Material we judge to be threatening or obscene;
· Material protected by trade secret and other statute.
The subscriber agrees to indemnify and hold harmless Code 9 Design Ltd from any claims resulting from the use of the service, which damages the subscriber or any other party.
3. Also prohibited are sites that promote any illegal activity or present content that may be damaging to our servers or any other server on the internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
· Pirated software;
· Violations of Copyrights;
· Hacker programs or archives;
· Warez sites;
· Hate propaganda.
Code 9 Design Ltd will be the sole arbiter as to what constitutes a violation of this provision.
4. MP3 and other music files: We do not allow the storage or distribution of MP3
files containing copyrighted music. You may distribute MP3 files of music you have created.
5. Unsolicited Commercial E-mail (SPAM): Spamming, or the sending of unsolicited email, from our servers or using an email address or domain that is maintained on a Hostroute.com machine as reference is STRICTLY prohibited. Any sites using spam or selling of spam related software or bulk email content will be closed. Code 9 Design Ltd will be the sole arbiter as to what constitutes a violation of this provision.
6. Limits: bandwidth restrictions apply to our hosted services. Bandwidth allowance is generous, and varies by hosting plan. Excess bandwidth usage must be paid for.
7. Uptime guarantee: Code 9 Design Ltd resells hosting services from a reputable and large provider (Heartinternet.co.uk), and is confident in the quality of service Heartinternet.co.uk provide. However, Code 9 Design Ltd can offer no availability guarantee on any aspect of the hosting service.
8. Billing: is on an annual basis.
9. Cancellation Refunds: We DO NOT refund annual hosting fees for cancelled accounts and only in extreme cases will we refund these monies (strictly by Paypal payment only)
10. Server Abuse: Any attempt to undermine or cause harm to a server, or customer, of Code 9 Design Ltd is strictly prohibited. Offenders will be prosecuted to the fullest extent of the law.
11. Hosting provision: Code 9 Design Ltd sell hosting plans to clients whose web sites are managed by Code 9 Design Ltd, If the website is just hosted then services such as updates, alterations, breakdown of any links or other parts or functions of the web site will be charged at the hourly rate. Code 9 Design Ltd does not sell hosting plans for general use except by prior agreement.
12. Limits of support: Request for technical support must be submitted by email to sales@code9.co.uk. While Code 9 Design Ltd endeavour to respond promptly to technical support queries, no guarantee of response can be made. Code 9 Design Ltd provides support with server side problems only. These include non-functioning of facilities provided with your hosting account and any faults which exist on the server your site is hosted on. Code 9 Design Ltd do not provide support on how to configure specific email clients (such as Outlook Express), or on any other client-side issues.
13. Refusal of Service: We reserve the right to refuse, cancel, or suspend service at our sole discretion.
14. Limitation of liability: your use of Code 9 Design Ltd hosting services is at your
sole risk. All Code 9 Design Ltd services are provided on an "AS IS" basis
Without warranties of any kind, either express, implied, constructive or statutory, including, without limitation, any implied warranties of merchantability, non-infringement or fitness for a particular purpose.
Code 9 Design Ltd makes no guarantee of availability of service and reserves the right to change, withdraw, suspend, or discontinue any functionality or feature of the Code 9 Design Ltd service.
In no event will Code 9 Design Ltd be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential, orpunitive damages arising out of the use of or inability to use Code 9 Design Ltd site's services or any content thereon.
This disclaimer applies, without limitation, to any damages or injury, whether for breach of contract, tort, or otherwise, caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, file corruption, communication-line failure, network or system outage, or theft, destruction, unauthorised access to, alteration of, or use of any record.
The formation, construction and interpretation of this agreement shall be controlled by the laws of England. The U.N. Convention of Contracts for the International Sale of Goods is expressly excluded from any interpretation of this Agreement. Any dispute relating to this agreement shall be subject to the exclusive jurisdiction of the courts of England and the parties agree to submit to the personal and exclusive jurisdiction and venue of these courts.