Web Site Hosting <br />
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1. Bonafide Solutions provides web hosting to several clients. Bonafide Solutions are     resellers for Heartinternet.co.uk, and have a responsibility to protect their interest     as well as a responsibility to protect each client and to provide the best services     available. The following guidelines are designed to ensure these obligations     are met.<br />
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2. Web Site Content: All services provided by Bonafide Solutions may be used for     lawful purposes only. Transmission, storage, or presentation of any information,     data or material in violation of any United Kingdom, United States Federal,     State or City, or any International laws is prohibited. This includes, but is     not limited to:<br />
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&middot; Copyrighted material;<br />
&middot; Material we judge to be threatening or obscene;<br />
&middot; Material protected by trade secret and other statute.<br />
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The subscriber agrees to indemnify and hold harmless Bonafide Solutions from any     claims resulting from the use of the service, which damages the subscriber or     any other party.<br />
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3. Also prohibited are sites that promote any illegal activity or present content     that may be damaging to our servers or any other server on the internet. Links     to such materials are also prohibited. <br />
Examples of unacceptable content or links:<br />
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&middot; Pirated software;<br />
&middot; Violations of Copyrights;<br />
&middot; Hacker programs or archives;<br />
&middot; Warez sites;<br />
&middot; Hate propaganda. <br />
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Bonafide Solutions  will be the sole arbiter as to what constitutes a violation of     this provision.<br />
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4. MP3 and other music files: We do not allow the storage or distribution of     MP3 <br />
files containing copyrighted music. You may distribute MP3 files of music you     have created.<br />
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5. Unsolicited Commercial E-mail (SPAM): Spamming, or the sending of unsolicited     email, from our servers or using an email address or domain that is maintained     on a Hostroute.com machine as reference is STRICTLY prohibited. Any sites using     spam or selling of spam related software or bulk email content will be closed.     Bonafide Solutions will be the sole arbiter as to what constitutes a violation of     this provision.<br />
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6. Limits: bandwidth restrictions apply to our hosted services. Bandwidth allowance     is generous, and varies by hosting plan. Excess bandwidth usage must be paid     for.<br />
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7. Uptime guarantee: Bonafide Solutions resells hosting services from a reputable     and large provider (Heartinternet.co.uk), and is confident in the quality of service Heartinternet.co.uk     provide. However, Bonafide Solutions can offer no availability guarantee on any     aspect of the hosting service.<br />
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8. Billing: is on an annual basis.<br />
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9. Cancellation Refunds: We DO NOT refund annual hosting fees for cancelled     accounts and only in extreme cases will we refund these monies (strictly by Paypal payment only) <br />
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10. Server Abuse: Any attempt to undermine or cause harm to a server, or customer,     of Bonafide Solutions is strictly prohibited. Offenders will be prosecuted to the     fullest extent of the law.<br />
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11. Hosting provision: Bonafide Solutions sell hosting plans to clients whose web     sites are managed by Bonafide Solutions, If the website is just hosted then services     such as updates, alterations, breakdown of any links or other parts or functions     of the web site will be charged at the hourly rate. Bonafide Solutions  does not     sell hosting plans for general use except by prior agreement. <br />
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12. Limits of support: Request for technical support must be submitted by email     to support@bonafidehosting.co.uk. While Bonafide Solutions endeavour to respond promptly     to technical support queries, no guarantee of response can be made. Bonafide Solutions provides support with server side problems only and do NOT offer telephone support. These include non-functioning     of facilities provided with your hosting account and any faults which exist     on the server your site is hosted on. Bonafide Solutions  do not provide support     on how to configure specific email clients (such as Outlook Express), or on     any other client-side issues.<br />
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13. Refusal of Service: We reserve the right to refuse, cancel, or suspend service     at our sole discretion.<br />
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14. Limitation of liability: your use of Bonafide Solutions hosting services is     at your <br />
sole risk. All Bonafide Solutions services are provided on an &quot;AS IS&quot;     basis <br />
Without warranties of any kind, either express, implied, constructive or statutory,     including, without limitation, any implied warranties of merchantability, non-infringement     or fitness for a particular purpose. <br />
Bonafide Solutions makes no guarantee of availability of service and reserves the     right to change, withdraw, suspend, or discontinue any functionality or feature     of the Bonafide Solutions service.<br />
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In no event will Bonafide Solutions be liable for any damages, including, without     limitation, direct, indirect, incidental, special, consequential, orpunitive     damages arising out of the use of or inability to use Bonafide Solutions site's services     or any content thereon. <br />
This disclaimer applies, without limitation, to any damages or injury, whether     for breach of contract, tort, or otherwise, caused by any failure of performance,     error, omission, interruption, deletion, defect, delay in operation or transmission,     computer virus, file corruption, communication-line failure, network or system     outage, or theft, destruction, unauthorised access to, alteration of, or use     of any record.<br />
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The formation, construction and interpretation of this agreement shall be controlled     by the laws of England. The U.N. Convention of Contracts for the International     Sale of Goods is expressly excluded from any interpretation of this Agreement.     Any dispute relating to this agreement shall be subject to the exclusive jurisdiction     of the courts of England and the     parties agree to submit to the personal and exclusive jurisdiction and venue     of these courts.